Privacy Policy
Effective Date: 02/10/2024
At Complete Solar Co, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and postal address when you request a quote or contact us.
- Usage Information: Data about your interactions with our website, such as pages visited and time spent on the site.
- Financial Information: Payment details if you make a purchase or use our services.
- Technical Information: IP address, browser type, device type, and other technical information when you visit our website.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- To provide and manage our services, including responding to your inquiries and requests.
- To send quotes, invoices, and other related communications.
- To improve our website’s functionality and customer experience.
- To comply with legal and regulatory obligations.
- To send marketing communications (with your consent) about our products, services, and promotions.
3. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and improve website performance. You can adjust your cookie settings in your browser if you do not wish to have cookies stored on your device.
4. Sharing Your Information
We may share your personal information with:
- Service Providers: Trusted third-party companies that help us operate our business (e.g., payment processors, IT support).
- Legal Authorities: When required by law, regulation, or legal processes to protect our rights or comply with government requests.
- Marketing Partners: With your consent, to send you promotional offers and information.
We do not sell, rent, or trade your personal information to third parties.
5. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use secure technologies, including SSL encryption, to safeguard the information you provide.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Opt-out of marketing communications at any time.
- Request the deletion of your personal information, subject to legal obligations.
To exercise any of these rights, please contact us at [Insert Contact Email].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Complete Solar Co
Email: info@completesolar.co
Phone: (07) 3113 9164
